The question is, how do we lead this group of people?
Here are some keys to accomplishing what, very soon, will not be an option.
Get Secure – People who are insecure tend to have trust issues, be cynical and paranoid. There are going to be enough challenges ahead, so don’t fabricate more because you’re insecure.
Embrace Technology – Unless you have access to a time machine (a nice piece of technology itself), there is no way to get around office technology. And . . .
Continue reading “Memo to Senior Leadership: Stop Being Afraid of Gen Y – Part 2”
Conversations with senior leadership often reveals the same question, “how do I leverage the next generation?” It’s a complex question, because the nature of the answer requires change… on the part of the leadership.
In business, leadership often seeks how to “change” or leverage their employees, but what if the leadership is in need of the change? Well, then we have a whole new ball game. Why? Because change is often viewed only to be required if something is wrong. We . . .
Continue reading “Memo to Senior Leadership: Stop Being Afraid of Gen Y – Part 1”
While talking to a colleague of mine last week, I was asked a question that has nagged at me since. The question was simple and straight forward; are business coaches a scam? I had several thoughts immediately jump to mind, so many in fact, I had to stop and begin filtering the answers through a myriad of conditions and criteria.
There are a thousand questions to which I can fire off an answer (opinion), but this one ended up being an . . .
Continue reading “Are Business Coaches A Scam?”
What do I mean by, “invest and divide?”
Invest: Take the time to sit down and map out your companies processes. Then, look at how you track goals and how your push sales along. Next, does project management and work-flow integration matter? Do you need a help desk or call center? Does there have to be website integration? This list goes on and on, but take the time to go through this process and you will be 90% home.
What you may . . .
Continue reading “Why CRM Implementations Fail Part 2”
A good amount of my professional life is spent dealing with sales methods, processes and systems. When it comes time for a company to implement a CRM, you hear the same statement all the time, “we just won’t something that will ___.”
The killer word in that request, “just.”
CRM’s (customer relationship management) are complex database driven systems and there are hundreds to choose from, literally. Besides the systems being complex and there being many to choose from, you also have to . . .
Continue reading “Why CRM Implementations Fail Part 1”
